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KMID : 0614420110390010155
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Mental Health & Social Work
2011 Volume.39 No. 1 p.155 ~ p.184
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An Exploratory Study Assessing Important Factors for Increasing the Level of Cultural Sensitivity among Service Providers in International Social Welfare Settings
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Kim Ye-Rang
Woo Su-Myung
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Abstract
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International social welfare is expanding its activities rapidly across cultural boarders within the context of globalization and global interdependence. Although the importance of culturally appropriate practices and programs that suit local
circumstances are strongly emphasized, there is a lack of study that examined the issues of cultural sensitivity among service providers or ways to increase cultural knowledge and skills of service providers. The focus of this study is to examine the levels of cultural sensitivity of service providers in the field, and identify key factors that are effective in enhancing levels of cultural sensitivity. This study aims to provide suggestions and practice implications for service providers in order to help them reinforce their understandings of diverse cultures and generate willingness to learn and deal with difficulties in culturally diverse settings.
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KEYWORD
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cultural sensitivity, international social welfare, foreign aid, globalization, NGO
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